FREQUENTLY ASKED QUESTIONS
care
How do I care for my swimwear?
We recommend to hand wash.
Simply rinse in cold water and detergent, avoid wringing or twisting the fabric and hang the bikinis out to dry in the shade.
What is the swimwear made of?
Shipping & returns
When will my order be dispatched?
All orders are packed and shipped from Sydney, Australia by a member of our small team. Please allow up to 1-2 business days for us to process your order.
Orders placed on the weekend/public holidays will be sent out the next business day.
What is your return policy?
You can return your items for a full refund or store credit (minus shipping charges) if you return the item within 14 days of receiving your items
To ensure your return is accepted, your items must meet our return conditions.
What are your return conditions?
- The item(s) are returned in original condition, unworn, unwashed, and without odours (including perfumes).
- The item(s) has no marks or stains with tags and the hygiene liner attached
Once the hygiene sticker is removed, you will not be able to return.
*Items marked and listed as final sale are not eligible for return.
Can I return a sale item?
Items marked and listed as final sale are not eligible for return.
What is your returns processing fees?
Returns requesting a refund will incur a $10 AUD label fee to cover return shipping costs. Once your return is processed, the full order amount will be refunded, minus the label fee.
Sizing
How do I know which size to order?
See our Size Guide page, this will have a size chart to refer to. If you are still unsure, please use the contact us form.
I wear different sizes for bikini tops and bottoms, what size should I choose for your one-pieces?
We would typically recommend going with the larger of the two sizes, being mindful
that the one piece has adjustable band with 3 settings.